I have had one instance of negative feedback on my Ebay account and I want to put email history on here so people can decide for themselves. My feedback speaks for itself and it really upsets me that I ran into a bad apple and now I end up with negative feedback because he doesn't understand simple business principles.
He did not respond to this email, he sent me a Paypal offer of 75% of the purchase price. In all I lost, .36 and a lot of time dealing with this individual. He has lost privileges with EBay before and then he was re-instated, I plan to turn him in again. The bottom line is that he considers a laptop with a dark screen good enough and not DOA. He was very difficult to deal with and I would encourage anyone not to deal with him. Remember you have to read the history of these emails backwards. There is something wrong with this mans thought process or he is just too naïve to understand proper business practices. Sincerely Mike Dixon
_____________________________________________________________________________
Last email
I am not going to waste more money calling you. I don’t think it would change anything. I guess you just don’t understand. The people left you negative feedback because you do lousy business. They probably said they wouldn’t, just to get their money or product back and not get ripped off by you. It’s too late for you. I am going to contact EBay, post a Fraud Complaint, contact the internet fraud complaint center, and contact the Federal trade commission. You should have sent me a laptop that was in good condition or refunded all my money in the first place. You sent out stuff and you don’t know whether it’s good or bad, then if someone has to ship back to Canada their screwed cause it’s a pain and it’s expensive. This all started when you miss-advertised the product and didn’t want to make it right. Sorry but you don’t know how to do business and your not going be in business long operating like you do.
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
Contact me by phone 1+ 416.248.8527
----- Original Message -----
From: Michael Dixon
To: 'LAPTOP_SP'
Sent: Thursday, June 17, 2004 9:28 PM
Subject: RE: Spam Alert: Re: Spam Alert: Re: Laptop refund
So your saying, that if I don’t leave you positive feedback, your not going to give the 75% you owe me back?
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
No, the problem is that I have give refunds others times and after the guy leave me negative feedback after have agree.
----- Original Message -----
From: Michael Dixon
To: 'LAPTOP_SP'
Sent: Thursday, June 17, 2004 8:03 PM
Subject: RE: Spam Alert: Re: Spam Alert: Re: Laptop refund
What are you going to now blackmail me with my own money?
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
First leave the feedback in the ebay.
----- Original Message -----
From: Michael Dixon
To: 'LAPTOP_SP'
Sent: Thursday, June 17, 2004 5:33 PM
Subject: RE: Spam Alert: Re: Laptop refund
Your choice, refund the 75% to my Paypal account. My account is ainfamous1@adelphia.net
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
-----Original Message-----
From: LAPTOP_SP [mailto:laptop_sp@sympatico.ca]
Sent: Thursday, June 17, 2004 12:19 PM
To: Michael Dixon
Subject: Spam Alert: Re: Laptop refund
Like I told you before I just gonna refund less 25% of restock and I won't refund the shipping.
Andre Villela
----- Original Message -----
From: Michael Dixon
To: laptop_sp@sympatico.ca
Sent: Wednesday, June 16, 2004 7:38 PM
Subject: FW: Laptop refund
So what are you going to do? Let me know as soon as possible. I want to get this matter cleared up. Mike Dixon
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
Like I told you before I just gonna refund less 25% of restock and I won't refund the shipping.
Andre Villela
----- Original Message -----
From: Michael Dixon
To: laptop_sp@sympatico.ca
Sent: Wednesday, June 16, 2004 7:38 PM
Subject: FW: Laptop refund
So what are you going to do? Let me know as soon as possible. I want to get this matter cleared up. Mike Dixon
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
-----Original Message-----
From: Michael Dixon [mailto:ainfamous1@adelphia.net]
Sent: Saturday, June 12, 2004 1:45 AM
To: 'laptop_sp@sympatico.ca'
Subject: Laptop refund
I have changed my mind. I want a full refund. You have not made this deal right from the very beginning. If I receive a 75% refund and include what I had to pay to ship the laptop back to you, I am out .43. If you don’t give me a full refund, I will expose your unethical business practices. Yes you think you have done right, well NO you have not. You know as well as I do that the screen is too dark. My feedback will reflect more of the same of what others have said, but I guarantee I will post more information. I will make all of our email conversations available on my website for anyone with EBay to read if they wish and they can make the decision for themselves whether to buy from you. I will also turn you into EBay. It’s your choice; let your conscience be your guide if you have one. 25% restocking fee, give me a break? For what? This has been a pain in my ass not yours. My feedback speaks for itself; yours on the other hand is already looking a little shady. Sellers like you make EBay a bad experience for everyone. Mike Dixon
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
Dear ainfamous1,
Hi, Like write in the auction I only will refund 75% because I charge 25% of restock and I don't refund the shipping. Make sure that you wanna this because this laptop is working, if it's a little dark the screen it's not enough to be DEAD ON ARRIVE. Let me know if you undertand this and I will refund the properly money to you. Andre Villela
Thank you,
laptop_sp
Andre Villela
536 Scarlett Road
Toronto / ON CANADA
Zip code : M9P 2S2
Phone : 416.248.8527
----- Original Message -----
From: Michael Dixon
To: 'LAPTOP_SP'
Sent: Friday, June 04, 2004 2:23 PM
Subject: Andre
I need your address telephone to ship this laptop back please, its required by UPS. Thank you Mike
Michael Dixon
1868 Shannon ave.
Ventura, CA 93004
805-901-8646
dixiedogland.20m.com
Sorry for the problem.
Tracking number : ce288893266ca
www.canadapost.ca
Andre Villela
Ok, this is enough. I will send the memory to you in the next wednesday because they already coming today and I just have pickup shedule in the monday/wednesday/friday.
Sorry for that. Do you have two Ibm with 64 mb and they should have 128 mb, that is it ???
Andre Villela
----- Original Message -----
From: <ainfamous1@adelphia.net>
To: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Sent: Monday, May 31, 2004 2:59 PM
Subject: Re: Re: The three laptops from Canada
I am not intending to be rude. I am just a little irritated that your
Not willing to mail me two small memory sticks, when they should have been in the laptops in the first place. How much could it possibly cost? If I were you and wanted to keep a good EBay reputation the memory would already be in the mail. Seems simple to me, that’s just good business. I would not make my customer wait if it was my mistake, over what max. to mail the memory? That’s why I am irritated. I have tried to explain to you that it is expensive for me have to wait on the memory, so I can sell the other two units not to mention waiting on the one to be replaced with the dark screen. I just don't understand your logic here. Then you suggest I go and buy the memory else where? How much of my time will that take searching for it and receiving it? I just don't understand why you don't mail me the memory? If you have looked at my feedback it is obvious I buy a lot of laptops, it would seem that you would make every effort to make this transaction go smoothly. Mike Dixon
1868 Shannon ave. Ventura CA 93004
From: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Date: 2004/05/31 Mon PM 04:38:38 EDT
To: <ainfamous1@adelphia.net>
Subject: Re: Re: The three laptops from Canada
If you wanna be rude I will charge the 25% to exchange or refund the
money. It's write in the auction :" We charge 25% of restock in case of exchange or refund "I wanna help you out because I wanna you be my customer.Send me back the laptop and I will refund the properly money to you.
Andre Villela
----- Original Message -----
From: <ainfamous1@adelphia.net>
To: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Sent: Monday, May 31, 2004 9:47 AM
Subject: Re: Re: The three laptops from Canada
The item number in included in this email if you read it.
#3479960633
Mike Dixon
Send me back the laptop and the memory how much do you wanna of refund to you buy the memory yourself, then I can refund together with the laptop.
Hope that you read the auction, I could charge you 25% to refund or exchange this laptop with dark screen but because you get one lot and I wanna get you with my customer I will forget about this 25%.
Andre Villela
From: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Date: 2004/05/31 Mon PM 02:24:29 EDT
To: <ainfamous1@adelphia.net>
Subject: Re: Re: The three laptops from Canada
Let me know first what item number you bought ???
Andre Villela
----- Original Message -----
From: <ainfamous1@adelphia.net>
To: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Sent: Sunday, May 30, 2004 3:45 PM
Subject: Re: Re: The three laptops from Canada
If I send the laptop back with the bad screen, will I get a
Full refund? That would be better for me because like I said it’s expensive to have these lying around waiting. If so, I would prefer to just send it back and get the memory that was supposed to be included coming. Mike
From: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Date: 2004/05/30 Sun PM 09:36:56 EDT
To: <ainfamous1@adelphia.net>
Subject: Re: Re: The three laptops from Canada
Sorry but I will not do it this at all. As soon I receive the
Laptop and checkout the unit I will be shipping the memory, unless that
You prefer that I refund the payment of this unit when they come.
Andre Villela
----- Original Message -----
From: <ainfamous1@adelphia.net>
To: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Sent: Sunday, May 30, 2004 1:52 PM
Subject: Re: Re: The three laptops from Canada
I understand that. If they were sent as advertised we would
Not have this problem. You have to understand that I have over worth, actually worth of laptops I can't sell YET because of this. I think you should eat the shipping of two memory sticks so I can at least get two of these items re-sold. I loose money when the laptops just sit. It would be a matter of courtesy on your part, under the situation. Sincerely Mike Dixon
From: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Date: 2004/05/30 Sun PM 06:37:45 EDT
To: <ainfamous1@adelphia.net>
Subject: Re: Re: The three laptops from Canada
Then I will expend two times shipping, hopw that you understand.
Andre Villela
----- Original Message -----
From: <ainfamous1@adelphia.net>
To: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Sent: Sunday, May 30, 2004 8:57 AM
Subject: Re: Re: The three laptops from Canada
That’s fine, but couldn't you go ahead and send me the memory so I can get these other two units sold? They don't run to well with XP and 64 mb ram.
Thanks Mike
From: "LAPTOP_SP" <laptop_sp@sympatico.ca>
Date: 2004/05/30 Sun PM 12:00:19 EDT
To: "Michael Dixon" <ainfamous1@adelphia.net>
Subject: Re: The three laptops from Canada
Ok, send me this laptop with problems and when I send > other
To you I will be shipping extra memorys to make this others two pieces
That you bought have 128 mb. As soon you ship me back this pieces please send me the tracking number, also don't forget to ship me back well protect.
Andre Villela
----- Original Message -----
From: Michael Dixon
To: 'LAPTOP_SP'
Cc: Mike.dixon@nuevoenergy.com
Sent: Saturday, May 29, 2004 10:52 PM
Subject: The three laptops from Canada
Concerning item #IBM TP 600x P3 500,128 Mb, 5 GB,Cd,Modem,13'
TFT 3479960633)I received them just yesterday and there are some
Problems, first of all they all have only 64mb of ram, which is the onboard ram; they were advertised to have 128mb. The other problem is that one of the units screen is so dark, I will not be able to re-sale it. How do you propose we resolve these issues? Waiting for a reply.
Sincerely Mike Dixon
